Privacy Policy

1. About Wovix Inc.

Wovix Inc. provides digital services including website design and development, web applications, mobile application development, digital marketing, search engine optimization, online advertising, branding, and related technology services.

• Business Location: Batanagar Riverside, Maheshtala, West Bengal 700140, India
• Phone / WhatsApp: +91 8001364818
• Website: www.wovix.in
• Privacy Contact: wovixinc@gmail.com

2. Information We Collect

Depending on how you interact with our website, we may collect:

Information you provide directly

When you contact us, request a quotation, submit an enquiry, or communicate with us, we may collect:

• Name
• Phone number
• WhatsApp number
• Email address
• Business name
• Business location
• Service requirements
• Project details
• Messages and other information you voluntarily provide

We only request information that is reasonably necessary to respond to your enquiry or provide our services.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location
• Date and time of visits
• Website interaction and usage information
• Referral or campaign information

This information may be collected through hosting, analytics, security, cookies, and similar technologies.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and messages
• Contact you about requested services
• Prepare quotations and proposals
• Understand your project requirements
• Provide and manage our services
• Communicate about ongoing projects
• Provide customer support
• Improve our website and services
• Understand website traffic and user behaviour
• Improve advertising and marketing campaigns
• Prevent fraud, abuse, spam, and security threats
• Maintain website security
• Comply with applicable legal requirements

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

4. WhatsApp, Phone and Other Communication

Our website may provide options to contact Wovix Inc. through WhatsApp, phone, email, or other communication services.

If you choose to contact us through a third-party service such as WhatsApp, that communication may also be subject to the privacy policy and terms of that third party.

Please avoid sending sensitive personal information through ordinary enquiry forms, WhatsApp, or email unless it is specifically required for your project.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website usage
• Measure website performance
• Improve user experience
• Measure advertising campaigns

You may be able to control or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

6. Analytics and Advertising

We may use third-party services such as website analytics, advertising platforms, or conversion measurement tools.

These services may collect information about how visitors interact with our website and may use cookies or similar technologies.

Depending on the tools installed on the website, these services may include Google Analytics, Google Ads, Meta advertising tools, or other third-party platforms.

We recommend checking the privacy policies of those third-party services for information about how they process data.

7. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business or provide our services. These may include:

• Website hosting providers
• Domain and infrastructure providers
• Analytics providers
• Advertising platforms
• Email providers
• Communication providers
• Payment providers, where applicable
• Technology and software service providers
• Professional advisers
• Government authorities or law-enforcement agencies where legally required

Third-party service providers may process information according to their own terms and privacy policies.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid submitting highly sensitive information through public website forms or ordinary communication channels.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer reasonably required, we may delete it, anonymise it, or securely dispose of it, subject to applicable legal and business requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including the ability to:

• Request information about the personal data we process about you
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information regarding how your data is being used
• Raise a privacy-related complaint or grievance

Where consent is the basis for processing, you may withdraw consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise an applicable right or raise a privacy concern, contact us using the details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

Wovix Inc. is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Children's Privacy

Our website and services are intended for businesses, professionals, and general users.

We do not knowingly request or intentionally collect personal information from children where such collection is not permitted under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

13. International Data Processing

Some third-party technology, hosting, analytics, communication, or advertising providers used by our website may process information outside India.

Where applicable, such processing will be subject to the terms, safeguards, and requirements imposed by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically.

15. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

We will make reasonable efforts to review and respond to privacy-related requests within the timeframe required by applicable law.

16. Governing Law

This Privacy Policy is intended to be governed by the applicable laws of India.

Any dispute relating to this Privacy Policy will be subject to the applicable jurisdiction of the courts and authorities in India.